Welcome to our Gladstone Community; the place for you to interact with other Gladstone users, suggest product improvements, learn and share best practices.
What is it?
We are proud to announce the launch of Gladstone Community, a forum that will give you a voice inside Gladstone. Log in to the Gladstone Community site, post a suggestion and watch as your peers vote your suggestion higher up on our development priority list. Not only will you see how popular your suggestion is, but you’ll also get to interact with industry peers and learn from some of our super users. Get hints and tips from other Gladstone users and get feedback from inside the company itself.
Please remember logging a customer support ticket is still the best place to get resolutions for technical issues.
Who is it for?
Gladstone Community is a forum to which everyone who has a Gladstone Support Zendesk log in is invited. Additionally, Gladstone colleagues will be on the forum regularly to monitor the progress of conversations and to help us prioritise our product development.
Where do I go?
If you have a Gladstone Support user name and password, you can access the Gladstone Community today. Simply log on as usual and click on “community” at the top right hand of the screen. Please be sure to read the forum rules pinned to the top of the page. Click on the conversation you are interested in and comment or vote. Alternatively, you can “start new” and create your own forum topic. Others can then vote or comment on your post.
How to request a Support Login
When can I get on?
The Gladstone Community is now open; come on in, make suggestions, vote up preferred posts and ideas from across the community as well as keeping in touch with peers throughout the Gladstone network.
Why should I bother?
Gladstone’s Senior Management team has a vision to make Gladstone a truly customer focused company. Each and every one of us is passionate about providing “Software for a Better, Healthier, Longer, More Active Life” But we know we aren’t perfect, sometimes we are far from it. We acknowledge this and invite you to help us improve on our products, services and customer experience.
Post a comment, be honest, and watch as your peers vote it up or down on our priority list. We can’t change everything overnight, but we are committed to making world class products for you and your customers.
If you already have a Gladstone Customer Portal login, you can start a conversation in Gladstone Communities here
Don't have a Customer Portal login? - get started here
A disclaimer; some things are impossible, some are almost impossible, and some are too expensive. We can’t do everything, although we would like to. What we will promise is that we will let you know what we are doing and when. If the decision has been taken not to action a highly prioritised suggestion, we will let you know in a timely and honest fashion.
These are the rules that will be pinned to the top of the forum.
Please read and understand the forum rules before posting on the Gladstone Community. Users who post on the community site have implied agreement with the rules.
Please be aware that this forum is moderated.